Service Provision

We provide cover ranging from 15 minutes to 24 hours per day, with a 24 hour on-call service within South, East & North Ayrshire and Dumfries & Galloway.  Our service is available to individuals on a private basis, in addition to clients contracted to us through the above Local Authorities.  Some of our client groups:

  • Frail Elderly 
  • Young physically disabled
  • Dementia sufferers
  • Terminally ill
  • Individuals with mental health disabilities
  • Individuals with learning disabilities

Services Available

  • Personal care
  • Continence care
  • Supervision of medication
  • Rising and bed down with household security checks
  • Companionship
  • Menu planning and food preparation
  • Overnight care and sleepovers
  • Domestic duties
  • Shopping

 

Service Charges

These are available upon request.  Invoices are issued every 28 days, or as otherwise agreed.

 

Written Agreement Terms & Conditions

After discussion, a copy of a signed written agreement/contract is provided for every client, before the service commences.

 

Care Plan

Each client is provided with a signed copy of their care plan, following discussion and agreement with him/her or a representative.  Each individual plan contains the following main information:

  • The client's preferred name
  • Personal dietary preferences/special needs
  • Special communication needs
  • Times, days and frequency of visits
  • Details of service to be provided

The above care plan is updated and signed by the carer at each visit and reviewed every sixteen weeks by a Senior Carer, or sooner at the client's request, or if a change of circumstances dictate.